Terms and Conditions
SELLER: Arzemnoten.B.V
NAME - SURNAME: İlkay CAVLAK
ADDRESS: Pupillenstraat 156, 3023VZ Rotterdam/HOLLANDA
Chamber of Commerce: 90411358
VAT: NL865305560B01
BUYER: Customer information, invoice, and delivery address.
By purchasing the contract, the BUYER, upon approval of the acceptance of the contract subject, acknowledges in advance that the order amount and any additional charges such as shipping costs, taxes, etc., specified will be incurred in exchange for the purchase of the product.
Throughout the term and interpretation of this contract, the following explanations will be used in the specified operations.
SERVICE: The subject of any matter dealt with in exchange for a fee or benefit, other than the provision of goods,
SELLER: The company providing goods in commercial or transactional activities or acting on behalf or on behalf of the entity providing goods,
BUYER: Acquiring, using, or benefiting from a good or service for non-commercial or professional purposes, whether real or legal person,
SITE: The internet system owned by the SELLER,
ORDERER: Real or legal person ordering a product or service through the SELLER's website,
PARTIES: The SELLER and the BUYER,
CONTRACT: This contract concluded between the SELLER and the BUYER,
GOOD: The tangible item subject to the purchase and sale and non-material goods such as software, sound, image, and similar designed for use in electronic media.
This Agreement has been prepared regarding the sale and delivery of the product specified below, with the features and sales price specified, by the BUYER placing an electronic order on the SELLER's website.
The Prices listed and announced on the site are the sale prices. The announced prices and promises are valid until updated and changed. Prices announced for a limited time are valid for the specified period.
Title: Arzemnoten.B.V - İlkay BAHCIVAN
Address: Mees Toxopeusstraat 1A 3317WK Dordrech/NEDERLAND
Phone: +31 6 43216045
Email: info@arzemnoten.com
Delivery person
Delivery Address
Phone
Fax
Email/username
7.1. The basic features of the product(s)/service, such as the quantity, brand/model, color, and name, are published on the SELLER's website. You can review the basic features of the relevant product according to the seller's campaign options. They are valid for the campaign periods.
7.2. The Prices listed and announced on the site are the sale prices. The announced prices and promises are valid until updated and changed. Prices announced for a limited time are valid for the specified period.
7.3. The sales prices of the contract goods or services, including all taxes, are given below.
Product Description Quantity/Weight Unit Price Subtotal
(Including VAT)
Shipping Cost
Total:
Payment Method and Plan
Delivery Address
Delivery Person
Invoice Address
Order Date
Delivery Date
Delivery Method
7.4. The shipping cost of the product, which is the shipment cost, will be paid by the BUYER.
Name/Surname/Title
Address
Phone
Fax
Email/username
Invoice delivery: The invoice will be delivered to the invoice address during the order delivery.
9.1. The BUYER acknowledges, by accepting this contract, that they have read and are informed about the basic qualifications of the product, the sales price, and the payment method, as well as preliminary information about delivery, on the SELLER's website regarding the product subject to the distance sales contract. The BUYER, by confirming the Preliminary Information electronically, accepts, declares, and undertakes that they are informed about the address to be given by the SELLER, the basic features of the ordered products, the price of the products including taxes, payment, and delivery information, and that they give the necessary confirmation in the electronic environment.
9.2. In the case of distance contracts for the sale of goods, the BUYER may exercise their right of withdrawal within 14 (fourteen) days from the delivery date of the product to them or the person/organization at the address they indicate, without any legal or criminal responsibility, and without showing any reason, by rejecting the product after it is opened. In distance contracts for the provision of services, this period starts from the date of signing the contract. In cases where the service has started with the approval of the consumer before the right of withdrawal expires, the right of withdrawal cannot be used. The costs arising from the exercise of the right of withdrawal are covered by the SELLER. The BUYER accepts that they have been pre-informed about the right of withdrawal by accepting this contract.
9.3. The SELLER undertakes that the contract product will be delivered complete, in accordance with the specifications stated in the order, and together with the warranty certificates, usage manuals, and other information and documents required by the business, correctly and in accordance with the standards, and will maintain and increase the quality of service, act with the necessary attention and care during the performance of the work, and act with caution and foresight.
9.4. The SELLER may supply a different product at equal quality and price by informing the BUYER before the performance of the contractual obligations expires.
9.5. If the SELLER cannot fulfill the contractual obligations due to force majeure events that occur beyond the will of the parties, are not foreseen, and prevent or delay the fulfillment of the parties' obligations, the SELLER agrees to notify the BUYER within 3 days in writing, starting from the date they learned about it, and to refund the total amount to the BUYER within 14 days.
9.6. If the SELLER cannot deliver the product or service subject to the order due to reasons such as stock depletion or impossibility of supply, the SELLER agrees to notify the BUYER in writing within 3 days from the date they learn about this situation, and refund the total amount within 14 days.
9.7. If the BUYER's credit card used during the order process is used unauthorizedly by third parties and the price of the product or service purchased is not paid to the SELLER by the relevant bank or financial institution, the BUYER agrees to return the product to the SELLER within 3 days at the expense of the SELLER, and to return the total amount within 14 days.
9.8. The SELLER has the right to contact the BUYER via letter, email, SMS, phone call, and other means for communication, marketing, notification, and other purposes through the address, email, and other communication information specified by the BUYER on the site. The BUYER, by accepting this agreement, acknowledges and declares that the SELLER may engage in the above-mentioned communication activities regarding them.
9.9. The SELLER has the right to communicate with the BUYER through mail, email, SMS, phone calls, and other means of communication for purposes such as contact, marketing, notifications, and other purposes using the address, email address, landline and mobile phone numbers, and other contact information specified by the BUYER in the registration form on the website or later updated by the BUYER. By accepting this agreement, the BUYER acknowledges and declares that the SELLER may engage in the communication activities mentioned above.
9.10. The BUYER shall inspect the goods/services before accepting delivery; in case of damaged or defective goods/services such as dents, breakage, torn packaging, etc., the BUYER shall not accept delivery from the shipping company. The delivered goods/services will be deemed undamaged and in good condition. The duty to carefully protect the goods/services after delivery belongs to the BUYER. If the right of withdrawal is to be exercised, the goods/services should not be used, and the invoice should be returned.
9.11. If the cardholder during the order is not the same person as the BUYER, or if a security vulnerability related to the credit card used in the order is detected before the product is delivered to the BUYER, the SELLER may request the BUYER to provide the identity and contact information of the credit cardholder, the previous month's statement of the credit card used in the order, or a letter from the bank of the cardholder stating that the credit card belongs to them. The order will be put on hold until the requested information/documents are provided by the BUYER, and if these requests are not fulfilled within 24 hours, the SELLER has the right to cancel the order.
9.12. The BUYER declares and undertakes that the personal and other information provided to the SELLER when registering on the SELLER's website is accurate, and the BUYER will immediately, in cash and at once, compensate all damages incurred by the SELLER due to the inaccuracies in this information upon the SELLER's first notification.
9.13. The BUYER undertakes to comply with the legal regulations while using the SELLER's website and not to violate them. Otherwise, all legal and penal liabilities arising will be entirely and exclusively binding on the BUYER.
9.14. The BUYER cannot use the website of the SELLER in any way that disrupts public order, is against general morality, disturbs and harasses others, or is for an illegal purpose, and cannot engage in activities (spam, virus, trojan, etc.) that prevent or complicate others from using the services.
9.15. Links to other websites and/or content owned and/or operated by third parties, not under the control of the SELLER, may be provided through the SELLER's website. These links are provided for the convenience of the BUYER, do not endorse the person or entity operating any website, and do not guarantee the information contained in the linked website.
9.16. The member who violates one or more of the articles mentioned in this agreement will be personally responsible for the legal and penal consequences of this violation, and the SELLER will be kept free from the legal and penal consequences of these violations. In addition, in case of legal proceedings due to this violation, the SELLER reserves the right to claim compensation for the failure to comply with the membership agreement from the member.
DISPUTE RESOLUTION
10.1. In the event that the distance contract is related to the sale of goods, the BUYER may exercise the right of withdrawal from the contract by rejecting the goods without assuming any legal or criminal liability and without stating any reason within 14 (fourteen) days from the date of delivery to the person/organization at the address specified by the BUYER. In distance contracts related to the provision of services, this period starts from the date of signing the contract. In service contracts where the service has started with the approval of the consumer before the end of the withdrawal period, the right of withdrawal cannot be exercised. The costs arising from the exercise of the right of withdrawal shall be borne by the SELLER. By accepting this agreement, the BUYER acknowledges in advance that he/she has been informed about the right of withdrawal.
10.2. To exercise the right of withdrawal within the 14 (fourteen) day period, a written notification must be sent to the SELLER by registered mail, fax, or email, and the product must not be used within the framework of the provisions regarding the "Products for Which the Right of Withdrawal Cannot Be Used" in this contract. In case of exercising this right,
a) The invoice of the product delivered to the third party or the BUYER must be returned (If the invoice of the product to be returned is corporate, it must be sent together with the return invoice issued by the corporation. Order returns made for corporate orders without an RETURN INVOICE will not be completed.)
b) Return form,
c) The box of the products to be returned, the packaging, and standard accessories, if any, must be delivered complete and undamaged.
d) The SELLER is obliged to refund the total price and the documents that put the BUYER into debt to the BUYER within 10 days from the date of receipt of the withdrawal notification.
e) If there is a decrease in the value of the goods due to the fault of the BUYER or if it becomes impossible to return the goods, the BUYER is obliged to compensate the damages of the SELLER to the extent of his/her fault. However, the BUYER is not responsible for changes and deteriorations that occur within the right of withdrawal period due to the proper use of the goods or products.
f) In case the campaign limit amount arranged by the SELLER due to the exercise of the right of withdrawal falls below, the discount amount benefited within the scope of the campaign is canceled.
PRODUCTS FOR WHICH THE RIGHT OF WITHDRAWAL CANNOT BE USED
Goods prepared in line with the requests or explicitly for personal needs of the BUYER and that are not suitable to be returned, single-use products, goods with a risk of rapid deterioration or with an expiry date, and products that are not suitable to be returned due to health and hygiene reasons if the packaging is opened by the BUYER after delivery, and products that are mixed with other products after delivery and cannot be separated due to their nature.
DEFAULT AND LEGAL CONSEQUENCES
If the payment transactions are made by credit card, the BUYER agrees, declares, and undertakes that in case of default, the bank, which is the cardholder's bank in accordance with the cardholder agreement, will not pay interest within the framework of the cardholder agreement, and the BUYER will pay the damages and losses incurred by the SELLER due to the delay in the debts in any case.
EFFECTIVENESS
When the BUYER makes the payment for the order on the Site, it is deemed that the buyer has accepted all the terms of this contract. The SELLER is obliged to make the necessary software arrangements to get confirmation that this agreement has been read and accepted by the BUYER on the website before the order is placed.
SELLER: Arzemnoten – İlkay CAVLAK
BUYER:
DATE:
